Contacts

This privacy policy applies to all personal data collected through the site tecnicola.pt

Data Processing Officer

Tecnicola - Indústria de Produtos Adesivos SA, headquartered at Rua da Boavista, 116, 4415-549 Grijó, Vila Nova de Gaia, Portugal, with the email rgpd@tecnicola.pt, is responsible for processing of your personal data.

Data collection

Personal data collected through this page for users with the purpose of purchasing products or obtaining information via the contact page:
1. Name;
2. Email;
3. Telephone number;

Treatment Purposes

Personal data processed through this page will only be used for the following purposes:
1. Communication with customers and answering questions;
2. Processing of information requests;
3. Direct marketing communications with consent;
4. Request for services / products;
5. Fulfilment of legal obligations;
6. Improvements in the quality of the service provided;

Conservation Term

Your data will only be kept as long as necessary for the purpose for which it was collected or, alternatively, until you claim your right to object to or delete it.

Consent

By consenting to this privacy policy, you are giving permission to process your personal data specifically for the identified and selected purposes. If consent is legally required for the processing of personal data, the owner of the data has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the processing based on prior consent or further processing on other legal grounds, such as a the legal obligation to which Tecnicola - Indústria de Produtos Adesivos SA is bound by law. To withdraw your consent, you may contact us by letter or email at rgpd@tecnicola.pt.

User Rights

The user may exercise his right of access, correction, deletion, limitation, opposition to and portability at any time by request by any of the following means:
Post office::
Rua da Boavista, 116
4415-549 Grijó, Vila Nova de Gaia
E-mail: rgpd@tecnicola.pt
The holder may also file complaints about data processing with the National Data Protection Commission.

Data Transmission

Processing of user data may be carried out by a reputable service provider hired by Tecnicola - Indústria de Produtos Adesivos SA. When this happens, Tecnicola - Indústria de Produtos Adesivos SA shall take appropriate measures to ensure that the entities which have access to data offer the highest guarantees regarding data protection. Thus, any entity, such as carriers or the tax authority, will treat the Users’ personal data on behalf of Tecnicola - Indústria de Produtos Adesivos SA, strictly complying with the legal rules on personal data protection, information security and other applicable rules.

International Data Transfers

A Tecnicola - Indústria de Produtos Adesivos SA, may, for the purposes described above, transfer your user data outside the European Economic Area (EEA). In such cases, it will strictly comply with the applicable legal provisions, which includes determining whether the protection of personal data and the requirements applicable to such data transfers in the target countries are adequate.

Mandatory Requested Data

The fields marked with an asterisk (*) within the Customer registration data are required for the stated purpose. Therefore, if you do not provide them, Tecnicola - Indústria de Produtos Adesivos SA will not be able to fulfil your request.

Automated Decisions

A Tecnicola - Indústria de Produtos Adesivos SA will be able to create user profiles, which will enable automated decisions based on personal characteristics, preferences, behavioural history and location. In such cases, the user will have the right to obtain human intervention in the decision, to express his point of view and to challenge the decision taken.

Personal Data Protection Measures

A Tecnicola - Indústria de Produtos Adesivos SA applies several technical and organizational measures to protect users’ personal data.

Alterações à Política de Privacidade

From time to time, Tecnicola - Indústria de Produtos Adesivos SA may update this Privacy Policy. We ask you to periodically review this document to stay up to date with it.

Google Analytics

Tecnicola website has integration with Google Analytics, you can check here how Google uses information from partner sites or apps.

What type of cookies does Tecnicola use?

Session cookies: These are temporary cookies that remain in the browser cookie file while browsing the webpage. No record is stored on the user’s hard drive. The information collected by these cookies is intended for the analysis of website traffic patterns. In short, this allows us to improve the service provided through the content and usability of the website.
Analysis cookies: These are the ones that, when carefully processed, allow us to quantify the number of users and perform the measurement and statistical analysis of how users use the service offered by Tecnicola. We examine navigation on our site to improve the delivery of available products or services.
Advertising cookies: These are the ones that, when carefully processed, allow us to manage the information in adverts on the website more carefully and match it with your browsing habits to show you advertising related to your browsing profile.

What does it mean not to authorize the use of cookies?

If you prefer not to allow cookies, you have the option to disable them in the web browser you use, but you should be aware that this decision may prevent certain webpages from displaying correctly.

How can I manage cookies?

All browser browsers allow you to accept, decline or delete cookies by selecting advanced browser settings. You can set cookies in the “options” or “preferences” menu. Please note, however, that this decision may prevent certain pages from displaying correctly, and may partially or fully affect your experience of using the website..

Google Analytics

Tecnicola website has integration with Google Analytics, you can check here how Google uses information from partner sites or apps.